Data source credentials are encrypted at rest and in transit, and are only decrypted in memory at query time to run the specific request your AI agent needs — they are never logged or exported.
WoEngage connects to your data source in read-only mode wherever the underlying engine supports it, meaning the platform cannot modify or delete your source records under any circumstance.
Access to customer workspaces is role-based and audited internally; WoEngage staff do not have standing access to customer data source credentials.
For a full breakdown of our data handling practices, controller/processor responsibilities, and your rights, see our Privacy Policy.
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