Your current plan, billing cycle, and next renewal date are all visible under Dashboard > Subscription. From there you can upgrade, downgrade, or cancel at any time.
WoEngage bills a base subscription fee plus usage for messages sent through connected Email, SMS, and Push providers. Usage is metered in real time and visible on the same Subscription page.
Invoices are generated automatically at the end of each billing cycle and can be downloaded as PDFs from the Billing History section, including a full breakdown of base and usage charges.
If a charge looks incorrect, contact Billing Support directly rather than disputing it with your card issuer first — most discrepancies are resolved within one business day.
billinginvoicesubscriptionplan